How to conduct City business during City Hall closure

Print
Press Enter to show all options, press Tab go to next option

Many of our City Hall customers attend to make payments for utility bills and property taxes or to connect or disconnect utility services. The following information outlines how you can continue to do so during the closure of City Hall.

UTILITY ACCOUNT AND PROPERTY TAX PAYMENTS

Online Banking: Online payments made through financial institutions will continue to flow to the City and will be applied, as usual, to customer accounts.

Pre-authorized Payments: Pre-Authorized Payments will continue to be withdrawn from customer accounts, as scheduled, for those already enrolled in the program.

  • If wish to enroll in our Pre-Authorized Payment Program, the form is available here. Please submit a copy of a void cheque with your completed form...
    • Via email at customerservice@swiftcurrent.ca (a scanned image or photo will be accepted)
    • Via fax at 306.778.2194
    • By leaving it in the secure Night Depository on the west side of City Hall. 

Payments by Cheque: If you wish to pay us by cheque, your cheque can be left in our secure Night Depository on the west side of City Hall.

Credit Card Payments: Customers can pay by credit card over the phone by calling 306.778.2731.


LATE PAYMENTS & SERVICE INTERRUPTIONS

Suspension of Late Payment Fees and Service Interruptions: During this pandemic, to provide relief to customers who may be impacted by COVID-19, the City will be waiving all late payment charges and will not proceed with service interruptions for non-payment, until further notice. Customers with non-paid accounts will still be required to pay their outstanding balances.

UTILITY CONNECTIONS & DISCONNECTIONS

If you wish to connect to Swift Current Utilities:

  • Download and print the Utility Request Form.
  • Complete the form and sign it.
  • Scan or take a photo of your Driver's License.
  • Submit the completed form and copy of your Driver's License...
  • We will contact you to collect a deposit once your information is received.

If you wish to disconnect your Swift Current Utility account:

  • Download and print the Utility Request Form.
  • Complete the form and sign it.
  • Scan or take a photo of your Driver's License.
  • Submit the completed form and copy of your Driver's License...
  • A final bill/deposit refund will be mailed to the forwarding address you provide, or processed through your bank account, if you are registered for pre-authorized payment.